What Makes Aktok AI Chatbot Stand Out from the Crowd?

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  The world of AI chatbots keeps growing. More and more businesses want smart virtual helpers. But often, users find these chatbots fall short. They give generic answers, don't really know you, or struggle to understand what you mean. These common problems leave people feeling frustrated. Aktok AI Chatbot steps into this space, ready to change things. It aims to fix these old problems. So, what truly makes Aktok different from all the other AI chatbots out there? What makes it a top choice? This article will look closely at what sets Aktok apart. We will dive into its unique features and the real benefits it brings. Get ready to see how Aktok moves beyond the basics. Aktok's Advanced Natural Language Understanding (NLU) Aktok doesn't just look for keywords. It digs deeper to grasp the real meaning behind your words. This smart approach helps it keep conversations flowing smoothly. Think of it as truly listening to you. Contextual Awareness and Memory Aktok re...
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Why should you only work with RCM service providers who can take over complete account management?

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A lot of healthcare practices choose to work with third-party RCM service providers, and there are a lot of reasons for this. If you have been thinking of hiring such service providers or want to change your current service provider, then one thing you need to ask them is whether they handle complete account management.

 What's account management, and why is this important? Keep reading to know all about account management RCM services and their benefits. 

 A third-party service provider can definitely give you more value for the money you spend in hiring them because:

1. They come with exclusive expertise in the medical billing and coding industry

2. You don't have to worry about handling staffing issues

3. You get to use high-end tools and software that these service providers have spent time and money building

4. You get to focus on your expertise - treating patients

 However, many clients choose a third-party RCM service provider with only cost in mind, and end up getting disappointed and frustrated.

 Challenges in letting a third-party service provider handle your backend business

1. Many a time, such third-party service providers sit in a different parts of the world and work out of extremely opposite time zones. 

2. Such providers may have multiple teams and hundreds of people working for them, making it challenging for you to reach out to a specific person when in need.

3. The third-party service provider may work with multiple clients and not be available for you exclusively.

 All these three reasons are why you should be looking for an RCM service provider that handles complete account management. 

 What is account management?

 Account management is the act of managing an account exclusively, being available for the client during promised working hours, and taking end-to-end responsibility for the functionalities. 

 This would only happen when the service provider allocates individual account managers for each client and lets them be the single point of contact. By doing so, as a client, you will have your account management expert on speed dial and can quickly reach out without having to call multiple people to get things clarified or done.

 As a client, it is your right to be able to reach out to your service provider quickly and fuss-free. That's why all RCM service providers need to also handle account management, apart from other traditional RCM services. 

 Getting the best out of account management services 

 If you have an existing RCM service provider, try exploring the idea of getting them to handle exclusive accounts management instead of offering services in part. This would work if you could provide them with consistent work and retain them for extended periods of time.

 Depending on how big the client is, such service providers may also be ready to have dedicated coding managers, billing and transmission managers, and even auditors to ensure the client's businesses run seamlessly. 

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